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Performance-Based Service Contracting

By Rogin, Ronne A.

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Book Id: WPLBN0000656522
Format Type: PDF eBook
File Size: 86.80 KB.
Reproduction Date: 2005
Full Text

Title: Performance-Based Service Contracting  
Author: Rogin, Ronne A.
Volume:
Language: English
Subject: Government publications, Economics., United States. Department of the Treasury--Appropriations and Expenditures.
Collections: U.S. Department of the Treasury Collection
Historic
Publication Date:
Publisher: United States Department of the Treasury

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Rogin, R. A. (n.d.). Performance-Based Service Contracting. Retrieved from http://hawaiilibrary.net/


Description
Government Reference Publication

Excerpt
Excerpt: What?s So New About This? NOTHING, in the commercial world. They long ago realized they do not have the expertise to tell their suppliers how to do the work. From the Government?s perspective, not only is the statement of work results vs. process-oriented, it has a new title: Performance Work Statement (PWS). (The hidden benefit here is that the Government does not always have the expertise to prepare a statement of work with fully-developed requirements.) The burden is on the contractor to accomplish the results we require. He measures his own performance by developing and implementing a Quality Assurance (QA) plan, plus the Government measures his performance against standards established in the contract. A newer approach is to develop a statement of objectives (SOO), which provides a basic outline of the current situation, the desired results, and lists any existing constraints (compliance with statutes, security, architecture, etc.). Using this newer approach, the offers will propose a solution o...

Table of Contents
TABLE OF CONTENTS 1. DEFINITION?????????????????????????Page 3 2. WHY DO WE NEED TO DO THIS????????????????...Page 3 3. BARRIERS TO PERFORMANCE-BASED CONTRACTING?????...Page 4 4. OUTSOURCING???????????????????????...Page 4 5. ROLE OF THE PROGRAM OFFICE???????????????...Page 4 6. ROLE OF THE CONTRACTING OFFICER????????????...Page 4 7. ACQUISITION PLANNING CONSIDERATIONS??????????.Page 5 8. WRITING THE PERFORMANCE WORK STATEMENT (PWS)????.Page 7 9. THE QUALITY ASSURANCE PLAN (QAP)????????????.Page 8 10. CONTRACT ADMINISTRATION: WHERE THE FUN BEGINS!???...Page 8 11. WEB SITE REFERENCES???????????????????...Page 9 12. APPENDIX A ? DEPICTION OF THE CONTRACTING PROCESS??..Page 10 13. ATTACHMENT 1 ? PBSC TEMPLATE - HELP DESK???????..Page 11 14. ATTACHMENT 2 ? PBSC TEMPLATE ? SEAT MANAGEMENT???Page 13 15. ATTACHMENT 3 ? PBSC TEMPLATE ? SYSTEMS INTEGRATION?..Page 15 16. ATTACHMENT 4 ? PBSC TEMPLATE ? SOFTWARE DEVELOPMENT.Page 17 17. ATTACHMENT 5 ? PBSC TEMPLATE ? SYSTEM DESIGN?????..Page 19 18. ATTACHMENT 6 - SAMPLE QAP????????????????.Page 21 19. ATTACHMENT 7 ? TABLE OF CONTENTS FOR PWS???????..Page 23 20. ATTACHMENT 8 ? SAMPLE CUSTOMER FEEDBACK FORMS..............Page 24

 

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